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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@retrotecchie thanks i have removed L2 and L3 from the isolator and isolated L1 and the light still flashes where the one on L3 is just constant. see more
- 6 Hours Ago
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2replies
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@Woodend Sounds like something is drawing power on L2 as the led is flashing rapidly. Isolate everything downstream of the meter and then see... see more
- 7 Hours Ago
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Can anyone help as EON have no idea, I have a meter that flashes blank, then error code A-60C, then a reading or did originally flash this. Then a... see more
- 8 Hours Ago
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Thanks @JoeSoap Have done that today, will wait for the feedback see more
- 19 Hours Ago
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8replies
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Thank you @DebF_EONNext i have re asked CS directly if they will again look at the address change, I would have thought it should be straight... see more
- 19 Hours Ago
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8replies
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@emma123456 So if you leave the batteries in how long does it last?...a year? see more
- 21 Hours Ago
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6replies
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Evening everyone. Just a quick note so as not to cause any confusion. Some of our historical tariffs DO still have exit fees. If when you try... see more
- 21 Hours Ago
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17replies
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Great advice @retrotecchie @Tnewberry79 out of curiosity did is this for business purposes or is the property 100% residential? I just ask... see more
- 22 Hours Ago
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Hmmm interesting thread @meldrewreborn. At one point the DC was only updating the EAC once every quarter a few years back when we were migrating... see more
- 22 Hours Ago
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23replies
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Ooh @clive1965 this doesn't sound right at all. This could be an issue with a crossed meter or it could be that your account just needs updated on... see more
- 22 Hours Ago
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I think @Lee_EONNext is around this afternoon so all I can do is see if he can offer his thoughts on this. see more
- 1 Day Ago
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Would you consider having a fixed monthly DD so that you know the same amount will come out of your account on the same day (or shortly afterwards)... see more
- 1 Day Ago
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This is why I would like an Agent on here to look into it again because last time they sorted it all out. see more
- 1 Day Ago
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No because i think that is for a set amount monthly DD see more
- 1 Day Ago
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@Gixerkarl I've never had a variable DD but in my online account I can go to Manage Payments and choose a date that my DD is taken on. Do you... see more
- 1 Day Ago
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both. I pay for what I use my smart meters are normally read on the 22nd of each month then eon next generate a duel fuel bill with a date that eon... see more
- 1 Day Ago
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I'm not sure whether you mean a variable tariff or that you pay by variable direct debit... or maybe both. I can see from your previous thread that... see more
- 1 Day Ago
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they tried to tell me i am getting 2 separate bills because i am on a variable bill tariff. this is a lie because i have always been on a variable... see more
- 1 Day Ago
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Best to phone Customer Services and speak to an advisor, and record your discussion. If that's difficult email would be a good alternative. At least... see more
- 1 Day Ago
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@JoeSoap i have tried they are telling me a load of rubbish on the facebook chat see more
- 1 Day Ago
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@Gixerkarl You would need to contact customer service to get someone to look at this. See Contact Us in the purple box at the bottom of this page... see more
- 1 Day Ago
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12replies
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Can an agent please look into why 1 my smart meters are being read at different dates, 2 why i have just got 2 separate bills which has put me... see more
- 1 Day Ago
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Exactly. Certainly not what is portrayed in the television advert 😉. see more
- 1 Day Ago
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All that for a crappy device that is of limited value anyway. No wonder this country is going down the pan! see more
- 1 Day Ago
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45replies
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