I was given a smart meter back in March but I have not been getting billed for either gas nor electricity. Definitely worried as I know the amount will be high and will need to set up a payment plan but nothing is showing in my account.
Hi @Althiea23 Anasa here 👋 its great to have you on the Community! Don't worry! I spotted what was wrong and I've updated a few details for you so you've been billed up to date! if you'd like to discuss anything specific with your account just get in touch and one of our lovely Digi ops Specialist will be more than happy to help! have a fab day 😊
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Thank you. I logged into my account but unfortunately I do not see any new information for my statements. The last thing on there is for February. Am I missing something?
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