You need to contact customer services to get the right instructions sent down to the meters. Then there's a chance that your inhouse display will show the correct data.
If you post pictures of both meters and the in house display, @theunknowntech might be able to offer more specific advice.
One of the Community Co-Ordinators here 😊.
Usually with smart meters, we can get them enrolled into the DCC which means they will continue to take your reads; but as @meldrewreborn has mentioned, we’d like you to contact our energy specialists on this one 😊. Please contact them via the phone, email, or on social media such as Facebook, Twitter and Instagram and they will see what they can do for you.
Have a lovely Sunday,
Hannah
🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈
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