Hi, seems I have a familiar issue.....had smart meters installed last week & electricity usage showing on IHD fine but nothing for gas. I've tried moving the display closer to the meters and resetting display etc. but nothing helps.
I can try to help you out here. If you look at the Comms Hub above the electric meter, you'll see five LEDs marked SW, WAN, MESH, HAN and GAS. Please can you tell me which ones are lit up and how often they pulse. This allows me to diagnose the health of your site.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Coolio. Sounds like almost everything is healthy then and it's probably just still commissioning. You might just need to give it a few more weeks to settle down. If you don't get anywhere by the end of May, please let me know and I'll happily dig deeper with you.
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