As the title really. Can I set one up online or is it a call in to the contact centre?
How do I set up a variable direct debit?
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Best Answer
Level 9204-06-23Best Answer@CarlPentney
A phone call to customer services should do the trick. There is no facility to do it online, unfortunately.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Best Answer
GuestTommysgirl04-06-23Best Answer@CarlPentney @retrotecchie is exactly right. You can set up a fixed direct debit online, but not a variable one. I contacted them by phone when I wanted to set up my variable direct debit, and they set mine up while I was on the phone. I would maybe ask them for an email confirmation, that they've done it too.. -
Level 504-06-23@retrotecchie @Tommysgirl - thanks for your replies.
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06-06-23@CarlPentney , @retrotecchie and @Tommysgirl have given great advice here, let us know how you get along. We are always here to hear any kind of feedback 😀
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Community Team10-11-23@CarlPentney Hello👋 -Its been a while, did you manage to get this all set up? 😀🌳Together we can work to achieve a more sustainable Future 🌳
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Community Team11-11-23@CarlPentney That's great to hear - if there's anything else, pop back. Don't be a stranger 😀
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