Can the warm front discount be credited to your gas account instead of your electricity account?
Warm front discount
-
Best Answer
Community Team06-12-22Best AnswerHi @Rikki
Ah okay then! In that case, the warm home discount payment would be applied to your electricity account. We can manually move some or all of this over to your gas account though once the credit is on your account if you'd prefer it be used towards your gas bills rather than the electricity.Cool 😎 Calm 😌 Collected 🙌 - Here to help, or just for a chat if you like!
Do you agree with a comment? Give the member a 👍
Got the right answer to a query? Click 'Best Answer' ✅
Can't find any help using the Search function or by scrolling through our Community? 🤔 Ask a question by starting a new thread in a sub-forum here!
Find all the ways to get in touch with E.ON Next here -
Level 9105-12-22@Rikki
possibly it could, if the company want to make that an option. The reason that most of these schemes pay into electricity accounts is because virtually all households have an electricity account.
The question is really - do they want to make it an option?Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 105-12-22I understand why it is credited to the electricity account. On the back of the letter it says if you have dual fuel your supplier may allow you to move the credit to your gas account. I wondered if anyone had done this. -
Community Team06-12-22Good afternoon @Rikki - great question! 💡 are your fuels split across different accounts?
Usually if you have just one account for both fuels it doesn't really matter as it's just going onto the same account.
Let me know if you have a split account 😊🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈 -
Community Team06-12-22@Rikki right I am with you.
So with the warm home discount you will get a voucher, you then take this to your local post office and they will give you a gas card or electric key with credit on 😊. It is up to you what amount and what fuel you would like to use your voucher on! -
Level 106-12-22@Han_EONNext
I think we have got crossed wires. I read the meter, enter the readings online and then I pay on receipt of a bill.Last edited by Rikki; 06-12-22 at 17:40. Reason: missing info
-
Level 9206-12-22@Rikki
In which case if you qualify for the discount it will automatically be applied to your electricity account any time between now and the end of March.Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Powered by
