[Andy65]

@Karln Thanks for that, it's not one of those affected then which rules that out as well.

[Andy65]

I've never liked standing charges @retrotecchie, particularly when OFGEM allow them to be as high as they are. It penalises lower users and also goes against the incentive to use less.
Using it to pay for smart metering and to recoup other losses is the pits to be honest.

[retrotecchie]

@Andy65

I always used to go for non standing charge deals, and when they got introduced, dual fuel was cheaper as there was only a single standing charge for your property if you had both leccy and gas with the same supplier. Those days are long gone.

In 2011, Southern Electricity turned up to check my meter as my bill for a quarter was under a fiver. I'd emptied the fridge, turned off the main switch and cleared off to Singapore for two and a half months!

[meldrewreborn]

When they had zero standing charge tariffs, all they did was to load the standing charges onto the first X units per month/quarter /year so the vast majority of customers paid exactly the same as if there had been a standing charge and a single unit price.

If they brought out tariffs with zero standing charge and a single unit price (incorporating the standing charge) then that would be attractive to low energy users, but not large energy users. Large energy users would then choose other tariffs (assuming they were available).

[retrotecchie]

@meldrewreborn

My supplier did it the other way about. The first 2000kWh were charged at a cheaper rate. If you went over that, the price per unit went up. Incentive to use less, I guess. But the deal was on the premise that a typical home used 4500kWh a year of electricity so they would get their money anyway.

They hadn't figured in a single bloke in a one bedroom flat who worked away 200 days in a year and rarely had owt in the fridge!

In fact for about six months I didn't even have a fridge when my old one packed up.

[Karln]

Enough now.
Can i ask for an eon next agent only to message me with information of who i contact to arrange payment to get my smart meters removed please.
eon next cannot even keep a simple promise.
I was promised for the last 3 months that my electric and gas smart meters where now set to both be read on the 22nd of each month to generate my bill.
Simple you think yes.
But no because my electric smart me was read on the 15th Nov and my gas not even read.
So how is this the so called promise that both are now set to get read on 22nd each month????????

[Anasa_EONNext]

@Karln I'm sorry to hear that you're still unhappy, the best way to get this sorted is by contacting one of our Digi Energy Specialist, this forum is for other members to help each other and share their experience and from what I can see you'd like a bit more than that and to speak to a member of staff for an account specific query.

Please get in touch via one of our and we'll be happy to have a look into your account for you. We won't be able to exchange your meters thought not even with a paid appointment.

You say your smart meter has been read for electric but not gas? have you been billed for electricity and not gas? if your meters are set to be read on 22 of each month we'll read your meter again on that date for both fuels and a bill will be produced.

[Karln]

How do i get in touch with your Digi Energy Specialist?
I have tried emails, Facebook messenger, whats app.
All to no avail.

[Anasa_EONNext]

@Karln Your best bet would be either Facebook or WhatsApp, you could be waiting a few days though but we will get back to you, emails are taking up to a week for a response and you could also give us a call, it's quieter in the morning and just after lunch on 0808 501 5200 😊