I want to know why they have taken 2 more gas readings days after my last bill and deducted it off the £66 from the government? I have given up they have won my head is now so screwed up with it all i have given up.
This thread has been flagged for priority attention. Please wait as I've requested a response from the community team.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
This thread has been flagged for priority attention. Please wait as I've requested a response from the community team.
Thank you but i wont hold my breath because eon next dont care i have given up i have tried every avenue to try sort it and get help all to no avail. All i get is a bot i ask to speak to an agent but fail. I phone eon next but just get cut off after waiting on the phone for over 40 mins. 4 months this has been happening now and my head has given up.
@Karln
I am interested in your smart meter issues. Did you choose to have one fitted or were you pressurised into having one fitted on the basis that you had agreed under the terms of your contract?
@Karln
I am interested in your smart meter issues. Did you choose to have one fitted or were you pressurised into having one fitted on the basis that you had agreed under the terms of your contract?
I was told that if i took the tariff i am on now i had to have both electric and gas the smart meters fitted.
I am really sorry to hear about the struggles you have had with the meters and the billing.
I do understand your frustrations, and I am sure there is an explanation for this😊 - can I best reach you on the email associated with your Community account? I'd like to have a look into this with you!
@Johnh1995 some of our tariffs require a smart meter, and if you choose to take out a smart meter - dependent tariff you will have to get one.
There is options to not have a smart meter of course, and if you choose to not have one that is absolutely okay too! (we would put you onto a different tariff).
🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈
I am really sorry to hear about the struggles you have had with the meters and the billing.
I do understand your frustrations, and I am sure there is an explanation for this😊 - can I best reach you on the email associated with your Community account? I'd like to have a look into this with you!
@Johnh1995 some of our tariffs require a smart meter, and if you choose to take out a smart meter - dependent tariff you will have to get one.
There is options to not have a smart meter of course, and if you choose to not have one that is absolutely okay too! (we would put you onto a different tariff).
Ok. Both my electric and gas smart meters where both read on the 22nd September. I was billed saying payment of £92.09p would be taken out of my bank on the 7th October which it was. I want to know why eon next then decided to take gas meter readings again on the 30th September then again on the 8th October. WHY??? This will screw my readings up again for October. I am getting very angry and very stressed with the messing about with me meter readings for the last 4 to 5 months now eon next have messed me about. I would like a full explanation WHY this happened please and I would like a reply asap and not for me to run around for hours trying to contact you again. Thank you. Mr Karl Newbold.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
