[kevin]

waiting 3 months for credit refund

[JoeSoap]

@kevin

You haven’t given much information but I presume you have a credit balance and you want it refunded. You said you have waited three months so again I presume you have requested the refund.

You would be best to contact customer service (again?) to resolve this…
https://community.eonnext.com/threads/3249-How-to-Contact-us?p=7151&viewfull=1#post7151

It might be worth mentioning that if my presumptions are correct and you get a credit balance refunded then your DD will increase, perhaps dramatically.

[kevin]

@JoeSoap i am no longer a customer, eon contacted me about my cerdit. i have called 3 times and they keep promising the money, as yet it has not arrived. what should i do next

[JoeSoap]

@kevin

You could try making a complaint. See here…
https://www.eonnext.com/unhappy

[Rtowers]

@kevin eon owes me £500 as ive been overpaying. Trying to get blood out of a stone to get it back. Im almost at the point of taking them to small clsims court