I tried to register for a new online account on by filling in the "Set Password" form (https://www.eonnext.com/dashboard/ac...d/set-password ), but I have not received any email despite trying 4 different email addresses. Is there a known issue with the registration process?
Can't register for account
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Best Answer
Level 9229-11-22Best Answer@BuzzLightyeah
It's not difficult...but everything 'online' would usually need an email address these days. If you have only ever had an off-line account with paper bills, then no need for one, I suppose. You should drop an email to hi@eonnext.com with your personal and account details and ask them to add your email address to your account contact details. Once that is done, you should have no problem.
Not something I ever worried about as my details were just copied across from my previous supplier.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Community Manager28-08-22@BuzzLightyeah Anasa here 👋I'm sorry to hear that you've not managed to register your account, have you been able to register now? if not please let us know and we'll look into it for you 😊'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
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Level 127-11-22Hi @Anasa_EONNext,
Even I am not able to register. A month ago, I have sent my details over an email but I have not received any reply yet.Last edited by Abhijeet; 28-11-22 at 11:23.
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Community Team29-11-22Hey @BuzzLightyeah & @Abhijeet are you trying to register with a new email address? When registering for an online account you need to be using the same email address that is connected to your E.ON Next account. If you are still struggling to register pop our energy specialists a message and they will look into this for you 😊 it's usually something simple like a spelling mistake in your email address on our side or that there is no email address connected so the online portal can't locate your account."Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
OUT OF OFFICE UNTIL 04/05/24 🏖
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Level 129-11-22
it's for an account without an existing email address. Why does it have to be so difficult!? -
Community Team29-11-22I will pop you a private message @BuzzLightyeah 😊
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Level 129-11-22@DebF_EONNext I am trying to create an account.
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