Afternoon all, I've been with eon now around 3 years, I've got smets 1 British gas metres that obviously don't work anymore, recently the ihd has also now stopped working just saying connecting to smart meter,
is there a way of getting new generation meters or do I have to cope with dud metres?
Just to point out i have the same issue as you, IHD 'connecting to smart meter' for the last 2 months! EON next won't replace as out of warranty, mine is from British Gas too. Last contact i had with Eon Next was that it had been escalated to the smart metering team, this could take a few months to fix and would be done remotely. If they need to come to fix the meter, they will be in touch. That is all i got, frustrating!
You'll need to wait a while - the meters will work again eventually but it may take until 2025 before they do so.
Just another guy passing by... The unknown tech way...
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