My IHD is still showing the incorrect tariff after a tariff change on 1st April, how do you correct this?
IHD showing incorrect tariff
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Level 7830-04-22I'll grab @PeterT_EONNext for this one :)Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
Community Team30-04-22Hi @Elm Welcome to the Community 😄
I'm sorry that your gas and electricity prices didn't update on your in home display. I've sent out an update to your Smart Meters so your prices will update on the display unit. This will happen around midnight so be sure to check the in home display tomorrow to check if the prices have updated.
If they haven't updated, please reset the device. If they still haven't updated after this, then just let me know.
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