I have yet had a reply from any one about my warm home discount for 2021/22 and I applied in Oct 2021 and sent in my ESA copies several times. I got a mass email from eon on the 9th of march asking for the proof again. This is the heading of the email and why haven't I gotten it? I sent it all in again and even call and confirmed that it was received. Still never recieved my warm home discount for 2021/22 though I applied in Oct2021 and recieved a confirmation fom eon that they got my application.
Please send us proof of your benefits for your Warm Home Discount
@babtini Welcome to the Community, I'm so sorry to hear that you've not had a reply about your Warm home discount, I can see that there is still a complaint open about this on your account, I've contacted your complaint handler to let them know that you'd like an update -I'm sorry we cant help you any further with this on the Community but we are looking into this for you 🙂
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