How do I check when my off peak hours are on my smart meter

  • Simpsonfree's Avatar
    Level 1
    EDIT: I've spent the last hour messy with the smart meter. It is definitely not user friendly. I found tariff 'NOW', but couldn't find a time when it would change, But it was still on the night tariff at 8.24 am. So problem solved.

    Good Morning,

    I would just like to check when off peak hours are on my smart meter. It used to be that I could actually hear when the meter clicked over to the new rate in the morning. The new smart meter is very complicated, it is an EDMI. How do I physically check the off peak times?

    On my old meter my hours were 12.30 to 7.30 am GMT, but it was about 12.37 to 7.37 am. BST time it was 1.37 to 8.37 am. My in house display no longer works. Eon have told me that it is linked to the meter so cannot be replaced, so I use the Bright app as my display, which says that the times are 12.30 to 7.30 am.

    I would really like to know, by checking with the smart meter when it is on the day or night rate. That extra hour in the morning could work out very expensive for me. Thank you.
    Last edited by Simpsonfree; 19-04-22 at 07:44. Reason: SOLVED
  • 1 Reply

  • Best Answer

    DebF_EONNext's Avatar
    Community Team
    Best Answer
    Hey @Simpsonfree,

    Welcome to the community 😄 I am so glad that you managed to get this sorted if you need help with anything else take a quick search of the forum as you may find that someone has asked previously.

    For account specific queries though we generally advise you get in touch with our energy specialists as the forum isn't always manned so it can often take a while to get a response you can find our contact details here

    Deb 🌻
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