Hi @nessholbrook I'm really sorry to hear that you've had trouble topping up your meter online.
We've been having a few issues on and off over the last few days in relation to this and are ironing out these problems as quickly as we can.
Have you managed to top up online now? Please note, you can also top up your Smart Pay As You Go Meter in any PayPoint/Payzone store using the bar code you can find on your online account/on the app too.
Thanks - Pete 😊
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