Hi, does anyone know how to get hold of the inhouse energy monitor ?
When my smart meter was installed (2019 ?) he said he would return to configure the monitor......he never returned or left one. Spent 25 mins waiting to speak with an Eon advisor to be told its not part of their equiptment offer and had I looked on Amazon for one ??!!
Poor customer service tosay the least.
Does anyone have an answer ??
Amazon won't help you I'm afraid and nor will eBay. However, I can help you get hold of one if you don't mind paying for it. Please show me some photos of your smart meters and I'll be able to identify your options. My advice is free and there's no commitment to do anything if you don't want to. As a forum volunteer, I don't get paid anyway so that's another way of making sure I give better advice.
I will ask @Beki_EONNext if she can remind customer service to stop referencing Amazon and eBay again.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
The ivie Bud is about £50 and can only be purchased via http://ivie.co.uk . Make sure to use the compatibility check first so you don't get it if it won't work. You cannot buy it from anywhere else.
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