Last October..ish, i topped up £100 on my leccy online, via a pc and a card, the following day the balance had gone from around £80 to £1870. I have spoken to twitter chat, they say that they are not trained on my new smart meter. The guy on the phone said it'd be fixed in a couple of weeks, that was in December. Oh nearly forgot, i have continued topping up, the same way and have receipts but my account balance hasn't shown a top up since around November, I've lost track now. Some help would be good, or a refund. Thankyou.
Help with my account balance.
- Tags for this Thread
- pay as you go
- payg top up
- paying online
- top up
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Level 7804-03-22That's not right!
Let @DebF_EONNext to take a quick peek at this as something clearly has gone wrong if your balance shot up by that much!Just another guy passing by... The unknown tech way...
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Community Team29-09-23Ohh I have no idea how I missed this, I'm so sorry! I realise this is an old thread but did you manage to get to the bottom of why you had a massive balance increase @FungusDread?"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
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