I am trying to submit a gas meter reading but get a message saying reading seems too low for gas...how do I get the correct reading on my meter display
To get the correct reading from your gas meter, please go to your gas meter and press button 9 on the keypad just once and the word “Volume” will show first followed by the reading screen which ends m3 followed by many other screens. The screen may change quickly so if they you the reading screen, wait for the screen to stop changing and press 9 again.
Let me know how you get on 😊
Pete
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