Hi, You seemed to have lost 2 of my payments , no one is answering emails or picking up the phone. you do however seem to be adding charges to my account.
Whats happening?!
I'm only a forum volunteer, so I can't access your account myself. I'll see if @sustainablesoup_EONNext is around to help with this one (assuming the mention works).
Just another guy passing by... The unknown tech way...
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Hey there @martinpf, Beki here 👋
Without going into too much account information (as this is a public forum) how and when did you make the payments please?
I apologise about the extended waiting times, as you can imagine it is very busy for us at the moment so I'd like to help you out as much as I can from here.
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