When i log onto the website i cannot see my Gas Prepayment meter on my account. Howerver it does show up on the android app.
I tried topping up on the app and the payment went though but it still hasn't credited my gas meter over 24 hours later. When i look at the transaction on the app it's there but just says N/A where it would usually give you the 20 digit number to manually add onto the meter.
(The electric topup works fine)
Ive tried emailing eon directly but still no response. Any help would be appreciated.
@Rampers Hey there, have you got it on there now? For things like this it's best to get in touch with the Energy Specialists as they would have to manually add it. 😊
Sounds like a website and app bug to me. @Beki_EONNext you're up! XD
Just another guy passing by... The unknown tech way...
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