I have a smart meter installed by E-On, I changed suppliers and the smart meter stopped working. I'm now back with E-On but it's still not working. IHD showing, Connection Lost.. Waiting for Cost now..
Does anyone know how to get the meter working again?
I should first check - is it just the IHD that has lost connection to the smart meter ? Or the smart meter itself lost connection to EONnext. See if the smart meter has readings on it that are changing. The only true way is to see if EONnext are getting readings from the smart meter.
In theory, the meter should reconnect eventually. It sounds to me as if you've got a SMETS1 Secure Liberty meter, is that right? If so, then I'd give it a few more weeks just in case it's migrating to DCC.
Just another guy passing by... The unknown tech way...
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