My Tariff finishes on 8 June. I manage my account on line but I am not able to choose a new tarrif, ive just been given details of the one you are automatically moving me to? Can you please confirm why as I have always been able to choose a tariff when Im due to renew?
@Fee - this is mainly a customer to customer discussion/advice forum
Often it may happen that the tariff you get offered in an email no longer exists when you come to change it, so you get shown a different range of tariffs online
If you've got problems, you'd be better contacting EOn customer services direct to discuss changes to your tariff
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