once you have access to the downloaded information the it will be possible to reconcile your charges with the consumption data at the appropriate times. So it will be comparatively simple to add up (in excel it’s really simple once you know how) the consumption at the off peak times and compare that to your billing. If the off peak consumption exceeds the amount of your off peak billing then that’s proof positive of meter malfunction in its recording on the two registers. You should also see spikes in consumption when your storage heating kicks in. If it doesn’t then the switching of the 5th terminal is a prime suspect.
you bills are driven by your consumption during the peak and off peak periods. If we can get that right the billing will follow.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and think the smart meter programme is a waste of our money. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.