No email is coming threw from trying to sign up, no one has replied to my emails, I have emailed ceo and unhappy email and still no reply.
I was on Npower and never miss my bills or payments and this bill is double what it should be.
How do I get a online account and appeal these fees as I dont see how I can be hit with fees for not paying when I have not even recieved a bill. I also see alot of others having same issue and still nothing is done. Why have they not fixed this?
What do I do?
Many thanks
ps it let me create a account here real quick but no email from them for creating a account to pay them.