I am new to Eon. I am being asked as I have by previous supplier to sign up for a smart meter. My property has virtually no mobile signal And I have to rely on wifi calling.
i am nervous if I ask for an smart install I will be left with a meter with sporadic coms and inevitable issues. Has anyone experience of this scenario that has perhaps been cured by the additional aerials or the mesh coms solution?
I have to rely on wifi calling inside my house and just outside, my meters and comms hub are in the garage but they have worked without issues for the last 3 years. I didn't need additional aerials either.
I don't know what network they use, it may be they use any available network as 999 calls do, so it could be that any network signal may suffice.
It may be worth trying, if they suspect that you may be in an area devoid of any signal I doubt that they'd start an install. Do any neighbours have smart meters?
@Andy65
not yet checked with neighbours but I know the mobile signal rapidly picks up (100m or so ) so I suspect they would be ok. Offcom coverage has me right on the edge of coverage. If I could be confident it would be left in dumb mode then I would be happy as the only reason I am thinking of giving in is because my dual rate meter will lose the timing signal and even though I am only on a single rate tariff I do not want to be left in limbo land.
In my experience coverage checkers are always on the optimistic side, you'll only know for certain by asking for smart meters. Or you could avoid as long as you can but then you're usually only able to get the standard variable tariffs.
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