Ive been awaiting a link for over 10 days now with promises after promises. Just how do i get a link? I seem be be ghosted now on emails.
Next drive app
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When i joined in November I never received a link to join the invite only app for next drive. I only discovered that I should be using this to monitor usage rather than the default app that the eon page directs me to download.
Ive been awaiting a link for over 10 days now with promises after promises. Just how do i get a link? I seem be be ghosted now on emails. -
7 Replies
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Hi @BruceM! 👋
I am really sorry to hear of the issues you are experiencing. I am going to pop you a DM to get some details from you to allow me to personally look into this for you and get this requested right away.The Warm Home Discount scheme for 2024/25 is now open! For more information check out this thread - Warm Home Discount 2024/25 ❄
Need to get in touch? You can find out how here 👉 Contact us 👈 -
Seems no one at eon can do this for the customer. Despite assurances given above
Customer service does not involve giving service to customers it seems.
I'll have to deal with this when back in UK. Throughly fed up of eon now -
Last edited by geoffers; 1 Week Ago at 17:33.
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its by invite only when you sign up up for next drive. Eon have failed to send this invite and yet somehow im supposed to resolve this myselfLast edited by BruceM; 1 Week Ago at 17:34.
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Just to update on this anyone hoping to use this app you can't as its broken with an unknown timescale for it to be resolved. I have been advised to use the Hugo app to monitor my usage.
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Hi @BruceM
I am sorry to hear you haven't been able to use the Eon App and I am just double checking this for you. 😊The Future of energy is Renewable 🍃 So let's work this out together! ✨
Got a question about the launch of our Everyday Tracker - why not check out 👉 Everyday Tracker FAQs👈 -
Hi @BruceM
The Eon app has been experiencing some technical issues and the team are working on this as we speak. Once resolved a new link will be sent to you via email.
I do apologise for any inconvenience this has caused you.
If there is anything else you need please let us know 💜