[HelpWanted]

@geoffers Thank you, that's great to know. British Gas, who I'm currently with, have no record of readings from the meter - we submit them monthly. Neither have they appeared to notice we are not using electricity at night, nor commented on the excessive day use. We didn't wany to contact them first as we thought they'd blame E.ON for the meter and it would muddy the water. We have found them difficult to communicate with so far! There system has recently changed over too so that hasn't helped as neither we, nor them apparently, can see the old system, which has our records from when we first bought the property last year. I'll report the faulty meter to them now though. Thanks

[HelpWanted]

@geoffers Thank you, that's great to know. British Gas, who I'm currently with, have no record of readings from the meter - we submit them monthly. Neither have they appeared to notice we are not using electricity at night, nor commented on the excessive day use. We didn't wany to contact them first as we thought they'd blame E.ON for the meter and it would muddy the water. We have found them difficult to communicate with so far! There system has recently changed over too so that hasn't helped as neither we, nor them apparently, can see the old system, which has our records from when we first bought the property last year. I'll report the faulty meter to them now though. Thanks

[HelpWanted]

@meldrewreborn thank you. I just didn't know who to report it to. Whwn I contacted British Gas the operator said she had no idea we had a meter. Until now we've submitted reading monthly by telephone. I'll contact BG now and report the meter. Thank you

[retrotecchie]

@HelpWanted

If you look at your BG bills, there will be a reference to both your Supply Number (or MPRN) and the account should show a serial number for the meter itself. Hardly likely they 'don't know you have a meter', when they have been billing you!