I was logged into my eon online account. I updated some details on my account - I.e. say yes to sms and call communications. I got kicked off from my session. I am now unable to log back in. I have reset the password but it’s it’s not letting me log back in. No error message just keep asking for username and password. Made a few attempts to login but no luck.
Hi @Mostafa
Are you using the app or online account via a browser? Just tried both on Android 11 and no problems here.
Assuming you haven't changed your login details, try clearing cache and then enter your login details manually not using any password managers. If all fails you'll need to contact Customer Services. Ways to do so can be found here: https://eonnext.com/contact
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