[EV7]

@doverboy It's a dual rate meter and was displaying the two usages until I changed tariff.
Somehow it's been half configured as a single rate meter but still does the off - peak switching.
You couldnt make it up 😀

[EV7]

@geoffers it's probably outside this at the moment but the sort of table that I thought would be available is same as the meter when it's working i.e.
time stamp, date stamp, Day meter reading, night meter reading (there is a sum of day and night too but dont need that).
Obviously the day meter only changes during 07:30 to 00:30 and the night meter only from 00:30 to 07:30

Every month they can look at the day meter reading and the night meter reading subtract the value from previous month
multiply one by 26p the other by 12p and give me the bill just the same as they would with the old mechanical meter.
Job done.

That's previous. The meter is now messed up in this half way mode.
Has anyone else had the same or havent they realised it was possible?

[doverboy]

@EV7 ... haha I've seen those words "You couldn't make it up" a few times in recent weeks.

I do monitor things on the Community Forum here and on moneysavingexpert but I don't remember seeing your exact scenario, however I did experience a change to my meter settings made in error which caused my E7 timings to change from 00:00-07:00 07:00-24:00 to 00:30-07:30 07:30-00:30. This happened in November around the time I changed tariff and I didn't notice that it had happened for about 4 weeks ... of course this pushed the first half hour of night rate usage into day rate. I correspond with a senior contributor to the MSE forum and he did experience a couple of occasions early last year when his night rate didn't kick in and he was charged 50 kWh at day rate.

Let me share my E.ON Next account meter register settings (sent to me by an Energy Specialist) so you can see what I am talking about, I think there is an opportunity for these to have changed to cause your symptoms ...


I don't know if it's possible to get a new bill for the time since your tariff change, it would be interesting to see if you are being charged correctly as @geoffers says you should be and it would be interesting to see what codes you have in your supply number, as I mentioned earlier.

[EV7]

Yes it used to have T01 (day) and T02 (night) but since the tariff change no increase in units on the latter.
I was trying to sort it out before the bill arrives rather than after but it's useful to know I'm not alone.

It seems likely that it's the meter company that's configured it this way if EoN dont have direct access.
It has Kaifa written on the meter