I'd be tempted to clear app data and cache, uninstall, reboot device, reinstall, re-register, wait 24/48hrs and see if you get the new display. No guarantee though.
In the first instance I'd also be tempted to:
Go into the Google Playstore app.
At the top right, tap the profile icon (mine has a mugshot of moi)
Tap Manage apps and device.
Under 'Updates available', tap See Details
Next to the app you want to update, tap Update
To update all your apps at the same time, tap Update all.
And if this fails then proceed as detailed above by WizzyWigg.
TBH I had never noticed this filter before until now but I can confirm that I see what you see 👍 on v1.12.4193 on Android 13.0
BTW it appears that the Eon Next app was automatically updated on 18th December 2024 so my version is bang-up-to-date.
I'm Android 14 with v1.12.4193, but only have the gas/elec filters and don't get the vat & s/c filters
In an earlier thread with @WizzyWigg we decided that what you see may relate to your tariff (I'm on Next Drive) since there were differences showing in the same version of the app, and that was the only difference between our display experience
However I do get this if I click the "i" next to the "Estimated Cost (beta)", so it l looks like it's something undergoing test/development
Now that interesting it looks to me like you have the old usage screen. It's the one we used to have. The new is a vertical bar graph. Is yours horizontal?
@wTiLxSiM This is the old screen Attachment 4196
I'd be tempted to clear app data and cache, uninstall, reboot device, reinstall, re-register, wait 24/48hrs and see if you get the new display. No guarantee though.
Thanks - I'll give that a go. It certainly looks like I'm on the old version, since the bars are horizontal...
In Android (14), all apps are up-to-date.
The Eon app claims to be v.1.12.4193
For the app: cleared cache, cleared memory, uninstalled
Shutdown and restarted the phone.
Installed the Eon app from the PlayStore. Logged in
Still have the same app version.
Checked all apps are up-to-date (they still are)
Still have the horizontal bars. Still have no "settings" slider at the top right. Still no sliders. Gas price still includes VAT, Electricity price still excludes VAT.
The app asked me if I was happy with the "Usage view", so I gave blunt feedback
It's possible that the 18th Dec "patch" is being rolled out in batches.
An update - I've installed the app on an old iPad, so IOS and get the same horizontal bars with the tariff tax error, so the update with the sliders and filters and correct VAT settings is by account!
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