Well said! I was in a very similar situation with my late mum. I could manage to cope with power cuts, but they were rather more than an inconvenience for my mum.
Yes the costs are passed onto the consumer, but the consumer always picks up the costs in the end, although the route varies.
Supply of energy and other utilities is akin to a human right nowadays (subject to payment) and I think most would see that as fair.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@geoffers.
Supply of energy and other utilities is akin to a human right nowadays (subject to payment) and I think most would see that as fair.
I agree totally if it's due to gross negligence by the supplier, but don't see why the business should be expected to pay for something like extreme natural events which are totally out of their control.
That's something for our taxes to pay for via government/social security/disaster-funds(?) etc surely (I didn't actually read @retrotecchie 's original post (TL;DR) - so maybe this is what he actually said re: compensation 🙃)
I think it’s wrong that the warm homes discount is paid for from our standing charges rather than than the social budget, just as I think that making developers built a certain proportion of social housing merely forces up the price of new builds - the developers don’t pay do they its customers that always end up paying, don’t you see?
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
It was a Category 2. Anyone off for under 48 hours (I was 37) won't get owt. There are still a few people near here who have been off since Saturday 3am and are still off!
National Grid has put them up in a local hotel, given them £250 of Tesco vouchers, and the engineers are still trying to knit cables right now!
So long as I get a day and a half knocked off my standing charges, I'll be happy enough. The freezers all survived although I had to throw about £20 of fridge stuff away.
So long as I get a day and a half knocked off my standing charges, I'll be happy enough. The freezers all survived although I had to throw about £20 of fridge stuff away.
They must surely! A bit of a bummer on the fridge front. The important thing is you're all safe.
Morning @retrotecchie , as far as I know it's your DNO that you need to get in touch with to arrange payment we don't deal with the comp side of things here 🤔 this is the ofgem guidance: Compensation for energy supply issues 😊 Let me know how you get on!
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
