@Prettyeyez I’m very sorry for any uncertainty around the eligibility criteria this year, I have raised all the feedback in this thread in regards to eligibility and I am currently looking into this further to see if there is any further guidance I can provide. Did you hear back from our energy specialists?
@ThomasK this is why I came onto the forum see if anyone could shed any light . The first I heard was a lady who had just had £3200 debt wiped and got £250 on her meter . So I was looking for the eligibility criteria and it’s so vague so I messaged eon next who gave me the link to what we can all see stating “ have identified eligible customers “ so I’m wondering if it’s just for people that don’t pay their bills ? Which hardly seems fair . I’m on prepay so don’t have the choice to rack up a debt but I use my credit card mainly and in thousands of debt . Like majority of people on a low income it’s a choice between food or warmth . I try and stay in one room with my blanket hoodie and fleece and switch off most of the radiators but obviously it’s not ideal . So if anyone has been eligible and received contact from eon could you let us know what the criteria seems to be ? Thankyou
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