@Andy65
Thanks...............my first email to them was on August 8th and after many emails they made an appointment for an engineer to attend on 14th October so I held off
inbetween hoping that visit would resolve things but it didn't so I escalated my correspondence from then to no avail.
Anasa here 👋 the Community manager and as promised here is a link to send us an email community@eonnext.com to safely add your account number and details and a run down of the issue or you can just copy the link on the community where I can see you've already popped us a run down of what is going on and we'll get back to you 😊
Had a message from Anasa but link to send email doesn't work........get back in touch Anasa , thanks
Thank you @WizzyWigg 😅 I've got my best billing expert looking into this for @fergy as we speak! We'll get to the bottom of what the issue is and we can pop back and share the journey with you all! You've all be fab at supporting with this! Loving the team work! Appreciate you all 😀
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