....have email replies from at least 8 different energy specialists but all I get is we are looking into it and will update you.....then silence until I send another email....
@fergy - sorry this won't help with your particular issue, but a common thread seen on here relating to E.On's so called "customer services" is they don't allocate ticket numbers to issues (unlike many other company's C.S). So there is no way to see whether a problem (ticket) is still open, follow an audit trail of responses to the problem or refer back to CS with updates to the problem.
So consequently there are many posts on this forum saying "...waiting for a reply..."; "...never replied..." etc etc
Maybe one of E.On's moderator/staff on here would like to comment???
@geoffers thanks.....good to know.....I found the unhappy@eonnext email and copied and pasted all my emails and all the replies saying they would update and not one of the dozen got back to me apart from send a pic of meter etc they must have 20 pics of my meter by now.....just seems like a stalling tactic
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