Did you know the E.ON Next offer free meter moves for our most vulnerable customers?
If you have a prepayment meter and you struggle to top up due to the position of your meter. You may be eligible to have your meter moved for free.
You may be eligible if:
- The meter is obstructing access for somebody with a disability for example if you have a wheelchair or walker and it is in the way making it difficult to get to or move around.
- The property is being renovated e.g., downstairs bathroom, toilet for the purpose of accessibility for a person with a disability
- There is already a prepayment meter in the property and the account has a large outstanding balance and a credit or SPAYG meter is not an option AND the meter is no longer accessible for example due to height and you have no support to top up.
If you think you may be eligible and need a meter move please get in touch with an energy specialist and they will be able to talk through your options.
There is lots of other support available for customers on the Priority Service Register (PSR) including free gas safety checks, support to read your meter and so much more, if you think you or someone you care for may be eligible for the PSR then again contact our energy specialists to see what support is available you can find all of our contact information on this thread: How to Contact E.ON Next
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E.ON Next Poll - How much do you know about the Priority Service Register? - If you have a spare 2 minutes 🕑 we'd love if you complete our poll about the Priority Service Register 🤗