Hello!
As we edge a little bit closer into the colder months we just wanted to remind you of the different ways that can help.
Products will take approximately 5 working days to be delivered. If after this time it still has not arrived, then please contact admin1@advancedtotalsupplies.co.uk who can confirm shipping status.
Can individuals register and then buy products from the Charis Shop?
The Charis Shop is specifically designed to be a business-to-business platform. If you need individual support, we recommend you contact a local support agency such as the citizens advice, housing associations (for housing association tenants) or local charities.
Simply complete the very short form on the Charis website and one of the team will be in touch please copy and paste this link https://charisgrants.com/businessenquiries/
As we edge a little bit closer into the colder months we just wanted to remind you of the different ways that can help.
Did you know that Charis offer Winter Warmth bundles?
These bundle's are designed to respond to the needs of some of our people that are living in vulnerable situations across the UK. Helping those households that maybe struggling to keep warm and receive instant relief from the cold with 'Charis Winter Bundles' These bundles are available through the Charis Shop - or Copy and paste: https://charisgrants.com/individuals...armth-bundles/Charis shop FAQs
I recently received a winter product or winter warmth pack. One of the products is not working. How do I get it replaced or repaired?
Charis work with a specialist distributor who also provide support and the 1 year warranty on products. To get support admin1@advancedtotalsupplies.co.uk
The winter product / winter warmth pack did not arrive, this is despite receiving a confirmation that it has shipped?
Products will take approximately 5 working days to be delivered. If after this time it still has not arrived, then please contact admin1@advancedtotalsupplies.co.uk who can confirm shipping status.Can individuals register and then buy products from the Charis Shop?
The Charis Shop is specifically designed to be a business-to-business platform. If you need individual support, we recommend you contact a local support agency such as the citizens advice, housing associations (for housing association tenants) or local charities.
What other products are available on the Shop? How can I request products are added to my Shop account?
Simply complete the very short form on the Charis website and one of the team will be in touch please copy and paste this link https://charisgrants.com/businessenquiries/ Last edited by Anasa_EONNext; 09-09-24 at 14:00.
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