[Prettyeyez]

@meldrewreborn

Yes, there still is time. However, the cold weather does not wait for anyone. We need this special tariff now.

I just have to hope that something will be put in place very soon.

Using hot water bottles currently…

[retrotecchie]

@Prettyeyez

If they intend running the offer this year, they will directly contact eligible customers rather than make a public announcement. But energy prices are about the same currently as they were with the 25% discount last year and significantly lower than they were two years ago, so I suspect they won't be repeating what was essentially a 'one time offer'.

[ThomasK]

Originally Posted by retrotecchie

@Prettyeyez

If they intend running the offer this year, they will directly contact eligible customers rather than make a public announcement. But energy prices are about the same currently as they were with the 25% discount last year and significantly lower than they were two years ago, so I suspect they won't be repeating what was essentially a 'one time offer'.

Still - a clear statement from EON either way doesn't seem like too much to ask

[HelenaP_EONNext]

@garyfrog, @Prettyeyez, @ThomasK

Hello everyone!

I thought I would pop in to let you know we have a new thread posted with information around this years Winter Support Scheme here 👉 Winter Support Scheme 2024

If you have any questions around the Winter Support Scheme please let us know! 😊

[Kastewartxx]

@garyfrog there is a winter support scheme this year but it seems you are only eligible for £250 credit if you are in debit.
Can Eon Next confirm this?.

I received last year's scheme as a vulnerable customer reliant on my electricity for life saving medical equipment and very ill health.
Just because I can not allow my account to go into debit and risk my energy being cut off I am not eligible.

I use the very minimum electricity to stay with in my direct debit and can not afford to turn my heating on. My ill health is really suffering with no heating on. I am confined in bed most of day with a heated pad.

I think this is an extremely unfair assessment for the scheme.


I really sympathise for those who are genuinely in debit. However I am sure there are others who put their life styles above paying energy bills. It seems it doesn't matter how/ why you are in debit you get awarded £250 credit.

Really annoying