Hi I am new here so apologies if this has already been asked.
I would like to separate my gas and electric account information. I am currently in debit but would like it separated so I know how by much for each one. I am currently trying to get support with household bills and they are asking for this info.
As far as I know that isn't possible but if you call Customer Services they may be able to help you.
If you look at your latest bill though, on the right hand side of the first page it tells you what your estimated cost for the year is for both fuels. My logic would be that your debit would be split proportionately.
If you pay by fixed monthly direct debit then they will tell you what the split of that payment is in terms of gas and electricity, so they could tell you based on your actual usage how your debit balance is split, whether they can or will actually issue bills showing that I don't know.
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