Completely agree that prices are key, but the issue here is that new potential customers are being prevented from joining because of what appears to be a case of “computer says no” just like in “Little Britain “.
Last edited by meldrewreborn; 4 Weeks Ago at 23:13.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
So far so good. But the actual transfer needs to go smoothly. I'll report back in October. As mentioned by others the fault in the computer related application system may still need fixing by Eon.
Regards BFP1
Hello @BFP1 Welcome to the Community! I'm sorry there has been a bit of an issue with the website, we're looking into this for all our customers to make sure there are no glitches in the mean time though I'm glad you got sorted and would love to hear about your transfer journey 😀
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@WizzyWigg We've searched high and low, so far it's 2 accounts. It might just need human interaction on occasion, we are keeping an eye on this. If anything pops up we will of course let you all know.
@Sifi have you managed to speak to customer service? It seems you might need a human touch if the online system is still causing you issues?
If you have a screen shot or any error codes that would be amazing. If it's resolved please do let us know.
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