New Tarrif Due But A Question

  • Nakatomi's Avatar
    Level 5
    I recieved and email telling my tarrif runs out next month but during my current tarrif they dropped the amount from £220 to £180 Im thinking great thats brill. But I noticed my credit was going down???. But I was still paying £216 but they were taking it away from my credit and I was stupid and didnt check so now I was at £300 I'm down to £190

    My concern is the new tarrif they are offering are lovely low around £180 but I don't think that will be building up my credit for Winter?

    The standing Electricty charge is crazy on them all currently Im on 49p per day their now 68p per day. Its hard enough with my Son disabled who needs a ventilator on 24/7 to actually live and all of his other equipment on charge so I can go out for appoitnments or take him out to get him out of his room.

    Now no matter which I choose their all the same in daily charges but Ive no idea which one to actually choose
  • 5 Replies

  • JoeSoap's Avatar
    Level 91
    @Nakatomi

    The monthly direct debit amounts shown in the illustrations of the tariffs available to you are based on your estimated annual consumption (EAC) divided by 12. Is the annual consumption shown on the illustrations realistic?

    You can use your EAC to work out your estimated annual cost on your current tariff and compare the monthly cost to what you are seeing on the tariffs on offer.

    As to why your credit balance is going down currently whilst you are overpaying, I don’t know. Are your statements based on actual monthly readings or are they estimates? You haven’t provided enough information to allow accurate answers.
    I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
  • meldrewreborn's Avatar
    Level 91
    @Nakatomi

    while you have been on a fixed tariff standing charges have risen, but unit charges have dropped a lot so overall bills are down.
    in considering another fix going forward, one has to guess what is likely to happen to prices in the future, which is almost impossible. But if you think prices are likely to rise then go for a long fix and if you think they’re likely to fall go for a discounted variable tariff.

    energy bills change due to prices and consumption levels, and account balances will change due to overall bills and payments in. But basically getting the tariff right is the thing to focus on. If the tariff has zero escape penalties then risk of getting trapped on a less optimal tariff is reduced.
    Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
  • Nakatomi's Avatar
    Level 5
    @Nakatomi

    while you have been on a fixed tariff standing charges have risen, but unit charges have dropped a lot so overall bills are down.
    in considering another fix going forward, one has to guess what is likely to happen to prices in the future, which is almost impossible. But if you think prices are likely to rise then go for a long fix and if you think they’re likely to fall go for a discounted variable tariff.

    energy bills change due to prices and consumption levels, and account balances will change due to overall bills and payments in. But basically getting the tariff right is the thing to focus on. If the tariff has zero escape penalties then risk of getting trapped on a less optimal tariff is reduced.

    Whats availble for me is

    Next Secure Fixed 12m v14

    and

    Next Pledge Tracker 12m v5

    Top one has exit fees of £50 each but £179.50 per month and will be fixed

    Bottom one is £167.15 but with no exit fees but I assume because it's not fixed it would go up and down depending on the market????

    I'd probably go for the top one as I am paying that in cash the rest is coming off my credit, I really dont know which one to choose

    There are many more as well theres even a 2 year fixed but thats £193 with £100 exit fees
  • DebF_EONNext's Avatar
    Community Team
    Evening @Nakatomi how are you?

    Are you on a variable direct debit by any chance? 🤔 Generally if you pay by this method if you have credit on your account this will be used up first rather than taking a payment from your bank account.

    If you are and would prefer to be on a fixed amount then you can speak to our energy specialists and they will be able to sort out a regular monthly payment with you 😊

    Also have you been added to the priority service register Nakatomi as this would certainly be worth looking in to especially if your Son relies on a ventilator as you will be a high priority if there was ever to be a power cut etc.
    "Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳

    Looking for the latest price cap information? Visit this thread Ofgem energy price cap 1 July 2024 - How will this affect my E.ON Next tariff?
  • meldrewreborn's Avatar
    Level 91
    @Nakatomi

    the important thing is to make a decision that suits your finances and then recognise that when the contract is over that there might have been a different option that eventually delivered lower costs but that it’s impossible to know future events with any precision.

    the next pledge tracker guarantees you’ll pay less than the price cap - that’s not to be discounted Easily. @DebF_EONNext - can you tell us why the discount on the pledge tracker is delivered through an adjustment to unit prices (which favours large consumers @JoeSoap to note) rather than via standing charges which would treat all customers equally?