Meter Certification - Do I need my meter replaced?

  • meldrewreborn's Avatar
    Level 91
    @Anasa_EONNext

    You are too kind, its nothing to do with an ideal world, - the main gas valve should NEVER EVER have been covered up and to me it sounds like a "cowboy" job by the previous owners. Unfortunately the current owners have inherited the problem.
    Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
  • Lee_EONNext's Avatar
    Community Team
    @joepuzzled Hey, apologies I have had a few days off hence the late reply.

    I've never heard that before however our capabilities of meter exchanges would end once the job is booked as we're not qualified engineers. Has anyone been in touch since the text message? I would anticipate this would be our Field Services Department.

    I can take a look if you want? I will just need you to pop me a DM with your account details.

    Let me know 😀
    Pop me a tag or private message for any solar or Affordability & Vulnerability questions! Need our customer service teams? Click here! 📣 for ways to contact us
  • Paulie47's Avatar
    Level 1
    Hello
    Today received a phone call from E-On (oddly didnt ask for anyone by name!) saying the Meter was past its certification and needed replacing. She said (quoting a date) an email had been sent, I politely pointed out that doesnt confirm receipt of an email, as none received this was news to me. I asked her when the meter certification ran out. January 2024! So pointed out again why are you now contacting me in November!!! My concern is does this need doing ASAP? We dont want a smart meter (suspect this was all about pushing that to us? Even electric meter readers who have been here to take yearly readings say avoid smart meters as rarely work! and our electric meter is in a lower kitchen cupboard that only a contortionist could access to work on and we do not want our kitchen cupboards pulling to pieces,. advice please..........