You are too kind, its nothing to do with an ideal world, - the main gas valve should NEVER EVER have been covered up and to me it sounds like a "cowboy" job by the previous owners. Unfortunately the current owners have inherited the problem.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@joepuzzled Hey, apologies I have had a few days off hence the late reply.
I've never heard that before however our capabilities of meter exchanges would end once the job is booked as we're not qualified engineers. Has anyone been in touch since the text message? I would anticipate this would be our Field Services Department.
I can take a look if you want? I will just need you to pop me a DM with your account details.
Let me know 😀
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