A warm welcome to you all, it's amazing to meet you all.
If you need us please pop us a message or tag me below, if there is a particular thread you need help with then again let me know 😀
Have an amazing day
Pop me a tag or private message for any solar or Affordability & Vulnerability questions! Need our customer service teams? Click here!📣 for ways to contact us
How is everyone? Need anything in particular? Pop us a message or a tag if you need anything. We have lots of great threads in the community. Take a look around and I hope to speak to you all soon.
Have a scroll through this thread there might be some other helpful threads or posts if you're looking for answers to something specific or you can't find what you're looking for you can always start a conversation of your own 😊
If you need any help navigating the community give us a shout or even ask one of our other lovely members mentioned above and they might be able to point you in the right direction!
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
Did you know you can search certain keywords in the search bar on the main community homepage - so if for example you have a smart meter question you can type smart meter into the search bar and it will pull up lots of different threads relating to smart meters!
For our customers on prepayment and smart pay as you go we have an exciting opportunity coming soon - visit our Prepay and PAYG session thread to find out more 😊
The latter mostly, although we also provide help in assisting with other issues that are often down to generic industry issues or lack of user understanding.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Hello @needy - The community is for customers to offer help and advice to each other, but it's also a social community where everyone can have a chat to each other. Have a look at our Welcome, News & Updates thread to help get you started on the community. As well as out Conversation corner to have a chat to other forum members 😁
🌳Together we can work to achieve a more sustainable Future 🌳
Hello everyone, how are you all? - what brings you here? Now we are getting into the colder months, why not check out our Energy Saving section for tips and tricks for all things energy saving 😁
If there's anything you need or need help with, give us a shout. You can also have a chat with other community members in our Conversation corner 😃
Is there anything in particular that brought you to the community? Check out our thread ✨ September 2024 Highlights ✨ to see what kind of topics and discussions you can get involved in!
If you need anything let us know! 🍂
🌲 “Nature is the source of all true knowledge.” – Leonardo da Vinci 🌲
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
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• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
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