Welcome to the community you lovely lot! I hope you're all doing well?
How are you finding things - have you managed to get the information you were after? If you haven't managed to find an answer to your question why not create your own thread. There are so many knowledgeable people on the community I'm sure someone will be along quickly to give you some help!
How are you all? What brings you to the community? Check out our getting started thread to get up to speed on all things community π If you need anything, give us a shout π
How are we all? If any of you need anything please pop us a message or a tag on this thread. Have a look around, we're looking forward to getting to know you all.
Thanks
Pop me a tag or private message for any solar or Affordability & Vulnerability questions! Need our customer service teams? Click here!π£ for ways to contact us
I'm Deb one of the Senior Coordinators if there's anything me or the rest of the team can do to make your community experience smoother or if you need any support navigating your way around give us a shout.
As the colder weather starts to rear it's face again you may be wondering how you are going to keep yourself warm this winter, with the growing cost of living and the rise in the price cap this will be a worrying time for may. We understand this at E.ON Next and that's why we have teamed up with Charis to offer winter support packs you can find out more by visiting this thread: EON Next Charis Winter Warmth Bundle
What brings you all here? Take a look around the community to get familiar with everything, check out our Getting Started thread to get up to speed with all things community π
If you need anything at all - give us a shout! π
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thatβs what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, weβve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If youβre in a specific section or discussion, try to stay on topic
βββββββ• One post is normally enough
• Be cool, donβt spam
We want to ensure that the community is safe and fair for everyoneβ¦
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Donβt worry about a thing, weβll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
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