Hi every one
I've just put £50 on my electric key and I've put it in the meter and get a code saying error dd2
I all ready have money on the meter so I'm not in emergency credit or any thing
is there some nice helpful person out there that can help please
Thanks 😊
Evening @Paulalamin I'm not sure of error code dd2, but D2 looks like it could be a key problem. Unfortunately the forum doesn't have access to your account so I'm afraid you are going to have to contact Customer Services. Ways to do so can be found at the bottom of the web page in the purple section.
OK thank you so much when I went to top it up thay did say thay where having a issue to get it to work so yeah could be the key
Once again thank ypu much for your help really appreciate that 😊
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