🐇
Hello everyone,As we approach another busy payment window, we always see increased demand so we thought 🤔
Where better to try and help our customers by getting some information out on our fabulous community. Short and sweet from me for once, there will be lots more content on FIT throughout the year.
So..... When can I submit a FIT meter read?
FIT Reads can be entered as follows,
March 1 - March 25
June 1 - June 25
September 1 - September 25
December 1 - December 25
We also ask customers to take a reading on the 31st of March, this is because the Feed in Tariff is linked to RPI and we want to make sure we pay people the correct amounts. You can give this reading in the June window. Please advise you have this read before giving the June reading, it really helps 😀
Once a read is entered and accepted, the payment is usually around 7-10 working days, some accounts this is 30 days depending on your contract. This is paid into your nominated bank account or via a cheque.
You can enter the reads on your online account, via the phone 0808 501 5218, WhatsApp and via email hi@eonnext.com
If the read fails tolerance for being too high, we will ask for a photo and if there have been any changes to your system. Nothing to worry about this is just a formality 🙂
As always, reach out if you need anything regarding the above or want to have a chat.
Last edited by HelenaP_EONNext; 2 Weeks Ago at 14:11.
Have a solar related question? Pop me a tag! Need our customer service teams? Click here! 📣 for ways to contact us