@JoeSoap @Theldron @meldrewreborn
Just a thought would it not be an idea to download the CSV file using either n3rgy.com or register the Bright app and get it via glowmarkt.com. It might be easier to pick up on any other historical anomalies. It also gives a hard copy for reference. The DCC is obviously receiving data from the meter as Hugo is showing. Just a thought 💡.
@JoeSoap @Theldron @meldrewreborn
Just a thought would it not be an idea to download the CSV file using either n3rgy.com or register the Bright app and get it via glowmarkt.com. It might be easier to pick up on any other historical anomalies. It also gives a hard copy for reference. The DCC is obviously receiving data from the meter as Hugo is showing. Just a thought 💡.
@Theldron - This is something else to add to all of the stuff you need to supply Eon Next with. When you get the .csv file with the data you should then be able to highlight the huge spike in kWh consumption and, more importantly, the rogue meter read(s) that would have originated at some point in that same period. 👍
@JoeSoap @Mailman @WizzyWigg Hi all, thanks for all your advice and guidance. I have tried signing up to these sites and apps, but the Bright app doesn't seem to want to work. N3rgy wants me to use a IHD which I don't have as the old one broke and no matter how many times I tried to replace it EON wouldn't send me a new one.
@JoeSoap @Mailman @WizzyWigg Hi all, thanks for all your advice and guidance. I have tried signing up to these sites and apps, but the Bright app doesn't seem to want to work. N3rgy wants me to use a IHD which I don't have as the old one broke and no matter how many times I tried to replace it EON wouldn't send me a new one.
That's a shame. I take it you have thrown your broken IHD away. The information required for n3rgy.com is normally attached to it. Did the Bright app give any indication why it wouldn't work?
One thing I did find odd, I forgot I also use the Loop energy app and according to that it could only get partial data due to an error on the 3rd and 4th of Feb, so the days the high readings came.
Ummm the IHD might be in the loft, I'll pop up there later and have a look. No it just wouldn't do anything when I tried to login. The site might be having a moment ill go on again later. Thanks for all the advice all.
One thing I did find odd, I forgot I also use the Loop energy app and according to that it could only get partial data due to an error on the 3rd and 4th of Feb, so the days the high readings came.
Ummm the IHD might be in the loft, I'll pop up there later and have a look. No it just wouldn't do anything when I tried to login. The site might be having a moment ill go on again later. Thanks for all the advice all.
I might be wrong but I think Bright needs a little time to start working. Let us know how you get on.
@JoeSoap @Mailman @WizzyWigg ... N3rgy wants me to use a IHD which I don't have as the old one broke and no matter how many times I tried to replace ....
@Theldron - when I signed up to N3rgy they just wanted the IHD's GUID code entered (which on mine is printed on the bottom) as a security code
Even if the IHD is broken and no longer working, as long as it was the one that was originally paired with the meters they should have its GUID registered, so if N3rgy are validating using that code it should be ok
@Theldron - when I signed up to N3rgy they just wanted the IHD's GUID code entered (which on mine is printed on the bottom) as a security code
Even if the IHD is broken and no longer working, as long as it was the one that was originally paired with the meters they should have its GUID registered, so if N3rgy are validating using that code it should be ok
Hi all thanks for your continued help. Had a thought on my way into work. The IHD I had was for my previous house I haven't had one for this house as when I asked for it I remember EON saying they couldn't send me a replacement for some reason.
I've been trying to find out for sure but I cannot remember if Bright just requires for registation the MPAN/MPAS for a property that has the Smart Meters (and connected to the DCC) rather than the GUID from the IHD device. I just cannot remember what I had to do to get Bright up and running although I am fearing that it required at least the GUID having looked at a few posts from MSE just now.
I've been trying to find out for sure but I cannot remember if Bright just requires for registation the MPAN/MPAS for a property that has the Smart Meters (and connected to the DCC) rather than the GUID from the IHD device. I just cannot remember what I had to do to get Bright up and running although I am fearing that it required at least the GUID having looked at a few posts from MSE just now.
What I can remember Bright only requires the MPAN/MPRN. I think then it has to do it's own verification process, which if my memory is correct takes 24/48 hours. I think in my case 👴.
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