That was my big worry we pay by Direct debit. So surely they shouldnt try to take a huge sum out. Well good luck to them it's not there 🙂.
Here's the 3rd Feb in kWh on Hugo.
I'm more baffled now. I calculated your approximate consumption using a figure of around 7p/kWh to arrive at my 30,000m3 on 3 Feb. I can now see it's about half that consumption (I missed the kWh on your original screenshots of the cost) so more in line with the calculation of @meldrewreborn. But that would mean you are paying over 14p/kWh for your gas would it not?
Sorry if I'm confusing things.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
@JoeSoap Hiya sorry I haven't had much chance to sit down and work it out. Its just been panic stations to be honest about how much it was. I know Hugo is going to be 100% accurate but according to it it went haywire at 3.30pm and then went back to normal after. Very odd.
@JoeSoap Hiya sorry I haven't had much chance to sit down and work it out. Its just been panic stations to be honest about how much it was. I know Hugo is going to be 100% accurate but according to it it went haywire at 3.30pm and then went back to normal after. Very odd.
Your real tariff rates will be on your statements. Maybe Hugo is using the incorrect rates?
@JoeSoap @Mailman Sorry to cause confusion both. Hmm that's odd as the previous months readings were right, I have also checked through Hugo and it shows no other large uses.
I went back and did it your way and it seemed correct, but then did it my way again and mine looked right. The price element solves it. I was using the kWh figure in the original images.
Clearly something is very amiss.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@JoeSoap @Mailman Sorry to cause confusion both. Hmm that's odd as the previous months readings were right, I have also checked through Hugo and it shows no other large uses.
Very odd. If I use my gas conversion factor from my statements then 3 Feb consumption is more in the region of 15,000 units, as per the calculations of @meldrewreborn, but your consumption, using your meter readings, has jumped by over 30,000 units. Where did the other 15,000 come from, I wonder.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
