I have spoken to e-on customer services but there's been no update since last night so I was wondering if anyone else has had problems?
I put money on my smart meter yesterday morning around 8am and the payment went through my account but I've had no email confirmation, the E-on next app says I haven't paid and my smart meter hasn't had the payment.
They said their team is on it but I was just wondering if anyone else is having this issue and have you had yours fixed yet?
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Has the payment you made since been applied to your meter? I hope so by now of course!
Let us know if you can 😊
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