Hi,
I have just been given a replacement key for my pre payment electric meter. The thing is this key is a payzone key and the two shops I can get to and have always used only do paypoint top ups. I have always had a paypoint key in the past and don't understand why this has changed with no notice. What happens now? Do I need to get yet another key that is set up for paypoint so I can go to my local shops, or can this payzone key be used in both systems. Getting to a payzone shop is a real pain as it means having to get a bus!
Please can someone help me.
Hannah here 👋 I'm glad that you have had your replacement key get to you safely 🤗. There should be no problem topping up your new key at your local shops so please don't worry. Our wonderful @DebF_EONNext has sent you a direct message to get a few more details - she will be able to assist in getting your key topped up 😊
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There are lots of new ways to contact us! If you do need us please 👉get in touch👈
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Pay point and Payzone are just two different brands of top-up service. The branding on the key doesn't matter as it's specific to your meter, not to any particular service provided by a shop.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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